Question 1

What is Mycel?

Accepted Answer

Mycel is the memory your business runs on, and the owner’s desk. Connect TradesBackbone, Relay, ReputeLift or SynthPrism and everything that happens in them files into one place. You open Mycel to see what needs you, ask anything about your business, and act. You never re-enter data.

Question 2

Who is Mycel for?

Accepted Answer

Owners of small businesses that already run on more than one tool. A 25-person trade shop with jobs in TradesBackbone, customer conversations in Relay and reviews in ReputeLift is the shape it is built for. There is also a personal tier for your own life, at usemycel.com/personal.

Question 3

What is Today?

Accepted Answer

Today is a ranked list of the things that need a person, across every product you have connected. Each item shows which product it came from, why it surfaced, how long it has been waiting, and a link straight to the thing itself.

Question 4

Do the other products actually use this memory?

Accepted Answer

Yes. Once you connect TradesBackbone or ReputeLift, their AI reads your Mycel vault when it answers you. Relay’s AI does the same after you approve it separately, because Relay talks to your customers and that stays off until you turn it on.

Question 5

Does Mycel do anything without asking me?

Accepted Answer

It files and it surfaces on its own. Anything that changes something inside another product waits for your approval first, and then Mycel sends it into that product. If Relay is connected, it tells you by text or email.

Question 6

Do I own my data, and can I export it?

Accepted Answer

Yes. Your vault is plain markdown in real folders, and you can export the whole thing as a zip whenever you want. If you outgrow Mycel or we disappear, you keep what you built.

Question 7

How much does Mycel cost?

Accepted Answer

There is a free tier to start. Personal is $50/month with optional add-ons à la carte, and the all-in Personal Plus bundle is $89/month. Business is $119 per seat per month for up to 20 seats. Pay annually and get two months free. Cancel anytime.

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